Shipping Policy

Shipping Policy

 

Local Shipping and Pickup/Delivery

Cherryville, BC/Lumby, BC to Vernon, BC

 

We are now offering a local pickup method. We will be delivering parcels for local pick up to Snac Shac located at: 2133 Shuswap Ave, Lumby, BC V0E 2G0

 

To receive this service, you will enter your postal code as V0E2G0, and select local delivery. This will tell our system that we are to deliver your package. All delivery packages go to Snac Shac. If you would like to discuss having us deliver directly to your home, please contact us, using the contact us form. (Located in the footer of this page.)

 

We offer this service for free, there is no charge. Please respect the stores COVID policy, stay 2m apart from other people at all times. Allow a few minutes for the stores members to serve others, and locate your parcel.

 

Local Shipping

Shipping within Lumby, BC and Vernon, BC qualifies for a flat rate of $13.00 on Standard Shipping options on orders below 2kg.

 

Orders over 100$ receive free shipping within Canada.

 

You can expect your local parcel within 3-5 business days of shipping. As we move closer to the holiday season, please allow our Postal Services an extra day or so to ship your orders.

 

Please review the Processing Policy located below for order processing times.

 

Shipping throughout Canada

We offer a flat rate of $13.00 for shipping across Canada on Standard shipping options on orders below 2kg.

 

Orders over 100$ receive free shipping within Canada.

 

You can expect your Canada wide parcel 7-10 days after it is shipped. As we move closer to the holiday season, please allow our Postal Services an extra day or two to ship your orders.

 

Please review the Processing Policy located below for order processing times.

 

Cross Boarder Shipping (USA)

For shipping to the USA, we offer a flat rate of $18.44 (All prices are CAD) for Standard Shipping options.

 

Orders over $150.00 receive free shipping to the USA

 

You can expect your cross boarder parcel 14-20 days after shipping, however, we really hope your get it sooner. Please allow Customs and our Postal Services an extra day or so as they deal with extremely high parcel volumes and new COVID protocols.

 

Please review the Processing Policy located below for order processing times.

 

 

Processing, Custom orders and Returns

 

Processing Policy

We are very proud to have a fast processing time on most orders, however, custom orders take 1-2 days longer.

 

We process our orders within 24 hours of receiving them. We also offer next day shipping, which means we ship your parcel the next possible business day. Our local Postal Service runs on a Monday-Friday basis. We drop our shipments every day at 11am to our local Canada Post. Canada Post typically ships your parcel within 1-3 days.

 

As we move into holiday season, we may take up to 48 hours to process your order, but that it really rare.

 

Custom Orders

If your have an inquiry about custom orders, please visit the contact us page and we will get back to you during our contact hours. (Contact us page located at the footer of this page)

 

Custom Orders for T-shirts, vehicle decals, jewelry, iron on t-shirt decals, bridal/wedding party jewelry/gift boxes/shirts/makeup bags, and custom gift boxes are all available upon inquiry. Visit the contact us page, or our Facebook page for order discussions.

 

Returns

We offer returns for damaged or incorrect items, as long as they are in original packaging and un-worn.

Please see our return policy page for full policy. (Located at the footer of this page)